Frequently Asked Questions

A single-system home in Orlando takes about two to four hours from start to finish, depending on the number of vents and how much buildup is in the trunk lines. A two-story home in Kissimmee or a larger place in Sanford with two air handlers can take most of a day. We protect your floors with shoe covers and drop cloths while we work, and we leave the house as clean as we found it, with before-and-after photos of the ductwork so you can see exactly what was removed.

We connect a high-powered negative-air vacuum to your main trunk line, then run rotating brushes through the supply and return ducts to dislodge dust, pet hair, and the fine gray fuzz that builds up after years of AC use in Central Florida. Register covers come off, get cleaned, and go back on. The blower compartment and coil get checked. Then we walk the house with you, show you the photos, and answer any questions. The goal is clean ducts, clean air, and clean floors after, every time.

You don't need to be home, but most Orlando customers prefer to be there for at least the start and finish. Being present lets you see the before-and-after photos while the register covers are still off. If you can't be there, we'll coordinate access with you and send the photos after. Either way, the price is set in writing before we begin, so there's nothing to negotiate at the door. We work around your schedule Monday through Friday from 7 AM to 7 PM and Sunday from 7 AM to 7 PM.

No. The vacuum system is designed to contain everything it pulls from the ducts, and the C.A.R.E. values we work under mean we clean up like it's our own home. Shoe covers go on at the door, drop cloths protect the floors under each register, and we ask before moving or touching anything. When we're done, you'll see the before-and-after photos and a clean floor. If we ever left a mess behind, we'd want to know about it immediately, because that's the opposite of what this company stands for.

Every three to five years is reasonable for most Orlando homes, but several things shorten that interval: pets that shed, recent renovations, a smoker in the household, or living near wooded areas where pollen counts run high, like Longwood or Oviedo. If you've never had the ducts cleaned and the house is more than ten years old, sooner is better. We'll tell you honestly during the estimate whether your ducts actually need cleaning now. We'd rather earn your trust than sell you a service you don't need.

Yes, and in Orlando it's a smart combination. Lint-clogged dryer vents are a fire hazard, especially in older homes around Pine Castle and Casselberry where dryer ducts run long distances to the exterior. We can clean both systems in one visit and give you one written price for the full job. If you're already having the air ducts done, adding the dryer vent is a small increment that pays for itself in dryer efficiency and peace of mind.

It helps a lot. Central Florida's year-round pollen season and high humidity mean allergens get pulled into your ductwork and recirculated through every room. Cleaning removes the accumulated pollen, dust mite debris, pet dander, and mold spores that settle in the trunk lines and the return side. Homes in Clermont near lake areas often see the biggest dust improvement. It won't cure allergies, but it removes a reservoir of irritants that your AC system is still blowing around. Families with kids and pets notice the difference in the first week.

We use commercial-grade negative air machines and rotating brush systems from manufacturers like Rotobrush and Abatement Technologies. These are the same brands trusted by HVAC contractors across the country. The equipment matters because a weak vacuum can't pull debris from the far end of a trunk line. Our system pulls from the entire duct run, not just the first few feet past the register. For sanitizing treatments, we select products that are safe around kids and pets whenever there's a choice.

When sanitizing or deodorizing is part of the job, we select from proven product lines including Guardsman and Aprilaire, both known for formulations designed with household safety in mind. We'll explain exactly what we're using, why we recommend it, and what it costs before anything is applied. You'll never walk into a house that smells like chemicals without having approved it first. That's the respect part of the C.A.R.E. code: explain the price and the product before the work.

It shouldn't. We use brushes sized for the duct dimensions and we work carefully around joints, dampers, and the plenum. Older flex duct can be fragile, especially in Orlando homes built before 1990 where the Florida heat has degraded the inner liner. If we see ductwork that's damaged or too fragile to clean safely, we'll stop and show you before proceeding. We'd rather tell you a duct needs replacement than rip it and pretend it's fine. Protecting your home is the whole point.

Every pro working under the Mortons Air Duct Orlando name is required to hold the license and insurance their state requires for this work. We carry insurance coverage and we're bonded, and we're glad to show proof before the job starts. We know you're letting strangers into your home, often with kids and pets underfoot. Asking for credentials is normal and smart. Call (321) 204-8194 and we'll answer any licensing or insurance question directly before you book.

The Orlando location is led by Paul Adeyemi, who runs the local team and stands behind every job we do. Mortons Air Duct Cleaning is the air duct cleaning company of the Cedarwell family, built on a simple promise: clean ducts, clean air, clean floors after. Each location is independently owned and operated, and this Orlando branch agreed to work to the Cedarwell Care Promise, the same standard every Cedarwell company follows across the country.

We only send people into your home who we'd trust in ours. Every pro working under the Mortons name is required to meet the credential and insurance standards their state mandates, and we choose our local Orlando crew carefully. Paul Adeyemi runs a tight team and he keeps it that way because his name is on the work. If you ever feel uncomfortable with who shows up, you can call us and we'll sort it out before the job starts. Your comfort in your own home matters more than the schedule.

Duct cleaning itself is never a same-day emergency, but there are urgent situations where getting the ducts done quickly matters: a mold discovery after a leak, a duct fire in the dryer line, or move-in deadlines. We're open Monday through Friday from 7 AM to 7 PM and Sunday from 7 AM to 7 PM, and we'll do our best to get you scheduled fast when the situation calls for it. Call (321) 204-8194 and explain what's going on. If we can't solve it, we'll tell you who can.

Most Orlando appointments can be scheduled within a week or two, and sometimes sooner depending on the season. Spring and fall are our busiest times because that's when pollen and mold complaints spike across Central Florida. If you're on a deadline for a move-in or a landlord inspection in Kissimmee or Ocoee, mention it when you call and we'll see what we can do. We keep open hours that work for working families: 7 AM to 7 PM Monday through Friday, and Sunday 7 AM to 7 PM.

We serve Orlando and the surrounding communities: Kissimmee, Clermont, Oviedo, Sanford, Pine Castle, Maitland, Casselberry, Ocoee, Four Corners, Longwood, and Pine Hills. If you're inside that radius, we'll come to you. If you're just outside it, call anyway and we'll let you know honestly whether we can help or whether we can point you to another Cedarwell location. We'd rather give you a straight answer than send a crew too far to do the job well.

Every job is covered by the Cedarwell Care Promise, which means shoe covers and drop cloths inside the house, quiet tools when the kids are asleep, pet-safe products where there's a choice, a photo of the clean-up before we leave, and a written price before any work starts. If something isn't right after we finish, call us and we'll make it right. That's what the promise is for. We don't hide behind fine print, and we don't disappear after the invoice is paid.

Our warranty covers workmanship and the completion of the service as quoted. If a register cover wasn't reinstalled properly, if a section of the system was missed, or if anything about the clean-up falls short of the care promise, we return and fix it at no charge. The warranty doesn't cover conditions outside the job scope, like a leak you didn't ask us to find or ductwork that was already failing. We'll explain exactly what's covered in writing before you sign anything.

You'll see the before-and-after photos, which we take while the job is in progress and before we pack up. You can also inspect the register openings yourself and walk through the house with the tech before we leave. If you can't be home, we'll send the photos to your phone or email. This is the part of the industry where some companies hide behind fog and vague claims. We show the work because the work should be showable.

Yes. The price we write down before the work starts is the price on the final invoice. No per-vent recalculations, no surprise sanitizing fees, no "we found extra debris" add-ons. Orlando has too many stories of homeowners burned by bait-and-switch duct cleaning offers, and that reputation is exactly what we work against every day. If we find something unexpected during the job, like a dead animal in the return or ductwork that's collapsed, we stop, show you, and quote you a separate price before doing anything else. You always stay in control.

Written by Paul Adeyemi, Owner at Mortons Air Duct Orlando, serving Orlando and surrounding communities since 2005.